Payment & Delivery

14 Day Returns Policy

If for any reason you are not happy with your purchase, you may return it for a full refund, I will even cover your shipping costs.  Simply contact me within the 14 days of your order’s arrival.  This can be done either by email: or by telephone 07960 634930.  The refund will be made when the work has been returned undamaged.

Sculpting Courses - Cancellation

Sometimes due to unforeseen circumstances life gets in the way.  If you have booked a course and can no longer make it I can refund your booking if you let me know 14 days before the date of the course.  If you have to cancel less than 14 days unfortunately I cannot offer a refund


For your safety and security I use Paypal that accepts major cards including Visa and Mastercard. 

I accept Sterling cheques or international banker’s draft/money order made payable to ‘Louise Freeman Ceramics’.  Items will only be dispatched when the payment has cleared.  Please contact me via the Contact Me page should you wish this method of payment.


Postage, including packaging and insurance is FREE to UK addresses.  

For overseas customers I can offer competitive shipping rates.  

I use reputable national/international express courier companies.  

I aim to deliver within 2 working days but please allow 3-4 working days.  

Shipping to countries outside Europe should take 5 working days but generally it can take a bit longer.

Measurements, Sizing & Prices

Measurements will vary from hare to hare in the relevant sizes due to being uniquely handmade and the stance of each hare and ear positions. The templates that I use for each hare size determines the pricing.  All measurements are approximate.  Sizes are given for the width, depth and height.  The measurement units used are in inches.

2019 Quirky Hare Price List

Extra Extra Large £195.00

Extra Large £160.00

Large £140.00

Medium £120.00

Small £90.00

Extra Small £65.00

Leveret £45.00

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